2-Day Return Window:
We offer a 2-day (within 48 hours) return window from the date of delivery for most of our products. This gives you ample time to inspect and evaluate your purchase. If, within this period, you find your purchase is not suitable for any reason, you can initiate a return.
Return Eligibility:
To be eligible for a return, the item must be in its original condition, including all tags, packaging, and accessories. It should be unused, undamaged, and in a resalable state. Any signs of wear and tear or damage that occur after delivery will make the product ineligible for a return.
How to Initiate a Return:
Initiating a return is a straightforward process:
- Log in to your account on our website.
- Go to the “Order History” section and select the order containing the item you wish to return.
- Click the “Return Items” button and follow the on-screen instructions.
- You will receive an email with return instructions and a return label.
Return Shipping:
For most returns, we provide a pre-paid return label to make the process hassle-free. Please ensure that the return label is affixed securely to the package. If your return is not due to a product defect or our mistake, return shipping costs will be deducted from your refund. We recommend using a shipping method with tracking to ensure the safe return of your items.
Refunds and Processing Time
Once we receive your returned item, our team will inspect it to ensure it meets our return policy criteria. Upon successful inspection, we will process your refund. Please allow 5-7 business days for the refund to be credited to your original payment method. The exact processing time may vary depending on your financial institution.
Exchanges:
We are not offering any kind of exchange.
Damaged or Defective Products:
If you receive a damaged or defective product, please contact our customer support team immediately. We will arrange for a return or replacement at no extra cost to you. Your satisfaction is our priority, and we will make every effort to resolve the issue promptly.
Contact Us:
If you have any questions or need assistance with your return, our customer support team is here to help. You can reach out to us through our website’s contact form, or call our dedicated customer service hotline.
At ClassyClix, we strive to provide you with a pleasant online shopping experience, and our return policy is designed to reinforce that commitment. We value your trust in us and are dedicated to ensuring your satisfaction with every purchase. Thank you for choosing us for your shopping needs.
Please note that this return policy is subject to change without notice. Please refer to our website for the most up-to-date policy information.